In Southern Utah, we pride ourselves on community and neighborly trust. It’s disheartening to see attempts to exploit this trust through dishonest practices within the garage door industry.
The Scam: Changing Names to Confuse Customers
A competitor in our local garage door market, Big Hands Brown Handyman Services, Big Hands Brown Construction & Garage Door, and Big Hands Brown Garage Door Supply, has repeatedly changed their name on Google. Their website, <bighandbrownconstructiongaragedoors.com> and <bighandsbrownconstruction.com> (now closed), has been central to this dubious practice. The owner of the company, Collin Brown has now changed the website’s name from “Big Hands Brown Handyman & Garage Door” to “Big Hands Brown Garage Door Supply” to “Unique Garage Door Supply” in what appears to be an attempt at disguising itself as several different businesses. If you look at the URL below, you can see that the domain name is inconsistent with the name displayed on the website, which is now “Unique Garage Door Supply.”
Here’s the latest version of the Big Hands Brown website:
Here’s the actual Unique Garage Door website (currently under construction because they are moving operations from California to Arizona):
What’s the goal of this constant name-shifting? It appears to be an attempt to confuse customers and steal business from local, trustworthy garage door companies like ours. This disreputable behavior doesn’t just affect us—it threatens the entire community’s trust in the garage door service industry.
As you can see here, the old Big Hands Brown website domain <bighandsbrownconstruction.com>has expired:
I’m pretty sure the old website wasn’t cheap, so for them to throw it away raises some pretty big red flags, in my opinion.
How to Protect Yourself
- Verify the Business: Before scheduling a garage door safety inspection or repair, check the company’s reviews, website, and contact information. Look for inconsistencies or red flags.
- Ask for References: A legitimate garage door service provider should be able to provide references from satisfied customers.
- Check for Certifications and Licenses: Ensure the garage door company you’re considering has the proper credentials and follows local regulations.
- Utilize Local Favorites: Consider using well-reviewed and trusted local businesses, like Garage Door Pros, who have been in the community for years.
Garage Door Safety Should Never Be Compromised
Garage doors are essential to our homes, providing security and functionality. Choosing the right garage door service provider should be a decision with care and consideration.
At Garage Door Pros, we believe in transparency and integrity. That’s why we offer free safety inspections to our loyal customers. We are here to keep your garage doors safe and operational without hidden agendas.
For more information on our garage door services in Southern Utah or to schedule your free safety inspection, contact us today. Let’s work together to protect our community from scams and disreputable practices.
Knowing Your Garage Door Service Provider
It’s not just about finding a service provider; it’s about choosing the right one. Here are additional steps to take when considering a garage door service:
- Read Online Reviews Carefully: Look at multiple review platforms, and don’t just glance at the star rating. Read the content of the reviews for insights into customer satisfaction.
- Seek Recommendations from Friends and Family: Sometimes, personal recommendations from those you trust are the best way to find a reliable garage door repair or installation service.
- Avoid Rushing Into Decisions: If an offer seems too good to be true, it probably is. Take your time to research and select a garage door company that has a solid reputation.
Supporting Local Businesses
By choosing a local, reputable garage door service provider like Garage Door Pros, you support your community and ensure that your hard-earned money stays within the local economy. Our team is dedicated to providing top-notch garage door services, including repair, installation, and free safety inspections.
Garage doors are more than just a convenience; they are essential to your home’s security. Ensuring that you choose a trustworthy garage door service provider is paramount.
In Southern Utah, Garage Door Pros is a beacon of reliability, with over 200 positive reviews and a commitment to keeping garage doors safe and functional. We are here for our community, ready to offer our expertise and quality services.
Don’t be swayed by changing names or flashy offers from disreputable sources. Choose a local provider that values integrity, safety, and community trust.